Enhance customer engagement and support with Ai-powered chatbots that provide 24/7, personalized assistance. Intellivizz’s Ai chatbots are designed to streamline customer inquiries, deliver quick responses, and improve the user experience by guiding customers through their journey seamlessly. Our chatbots reduce the workload on your customer service team while providing a consistent, high-quality interaction for every visitor.
Key Benefits
1
Instant Response Time: Ai chatbots respond to customer inquiries instantly, minimizing wait times and enhancing satisfaction.
2
Cost-Effective Customer Service: Reduce the need for large customer service teams by automating common inquiries and interactions.
3
24/7 Availability: Provide round-the-clock service, ensuring customers receive support whenever they need it.
4
Personalized User Experience: Ai chatbots adapt to customer preferences, guiding users with personalized recommendations and answers.
Features
Natural Language Processing (NLP)
Advanced NLP enables the chatbot to understand and respond to customer questions in a conversational and natural way.
Multi-Channel Support
Integrate chatbots across multiple platforms, including websites, social media, and messaging apps, ensuring a seamless experience wherever your customers are.
Data-Driven Personalization
Leverage customer data to deliver personalized interactions, such as tailored product recommendations or account-specific assistance.
Automated FAQs and Knowledge Base Integration
Answer frequently asked questions, assist with troubleshooting, and provide instant access to a knowledge base, reducing the need for human intervention.
Lead Capture and Qualification
Capture lead information during interactions and qualify prospects through automated questions, seamlessly integrating with your CRM.
Seamless Handoff to Live Agents
For complex inquiries, the chatbot can transfer the conversation to a human agent, ensuring customers receive the best possible support.
Behavior-Based Triggers
Use triggers based on customer actions (e.g., exit intent, cart abandonment) to engage users proactively and guide them toward conversion.
Multi-Language Support
Expand reach and inclusivity by setting up multi-language capabilities, allowing your chatbot to engage users in their preferred language.
Analytics and Reporting
Monitor chatbot performance with analytics on customer interactions, response times, and engagement rates, enabling continuous improvement.
Use Cases
Customer Support Automation
Answer common inquiries, troubleshoot issues, and provide information on policies or product details, improving customer satisfaction while reducing service costs.
E-Commerce Assistance
Guide customers through the buying process, answer product-related questions, and provide personalized recommendations, enhancing the shopping experience and boosting conversions.
Appointment Scheduling and Reminders
Allow customers to book, modify, or cancel appointments directly through the chatbot, simplifying scheduling and reducing no-shows.
Lead Generation and Qualification
Capture contact information, qualify prospects, and guide leads through the sales funnel with conversational engagement.
Order Tracking and Shipping Updates
Provide order and shipping status updates, reducing the need for customers to contact support for updates.
Event Registration and Reminders
Manage event registrations and send reminders or updates, creating a seamless experience for attendees.
Product and Service Recommendations
Use customer data and browsing behavior to suggest relevant products or services, increasing upselling opportunities.
Feedback Collection
Request feedback post-interaction or after purchases to collect customer insights, improve services, and identify areas for growth.
Customer Onboarding
Assist new customers with account setup, initial FAQs, and usage guidance, improving onboarding experience and customer retention.
Survey and Polling
Gather customer opinions and preferences with integrated surveys and polls, providing valuable insights into customer satisfaction and needs.
Quick Link
How It Works
1
Seamless Integration
Connects with your website, CRM, and messaging platforms like WhatsApp and Facebook Messenger.
2
Smart Conversations
Powered by advanced NLP, the chatbot understands and responds naturally to customer inquiries.
Handles FAQs, recommends products, or guides customers to the next step.
3
Smooth Human Escalation
Transfers complex queries to a human agent seamlessly, ensuring top-quality support.
4
Real-Time Data Collection
Gathers valuable insights from customer interactions to identify trends and preferences.
Helps businesses optimize services, improve messaging, and make data-driven decisions.
5
Scalable and Adaptable
Designed to grow with your business, handling thousands of conversations simultaneously without additional costs.
Easily customizable to include new workflows, products, or FAQs as your business evolves.
Ready to enhance customer engagement with Ai?
Contact us to learn how Ai Chatbots can transform your customer support.
Frequently Asked Questions
What do I get after buying an Ai Chatbot?
You receive a fully configured chatbot tailored to your business, ready to handle customer inquiries, automate responses, and integrate with your existing systems. This chatbot can answer questions from your customers or website visitors based on the information you provide us. The chatbot code can be installed on your Website, Facebook Messenger account, Instagram Account, Text* and WhatsApp* channels. (*additional charges apply)
Can I customize the Ai Chatbot?
Yes! You can modify responses, workflows, and integrations to match your business needs and brand voice.
Who owns the Ai Chatbot?
You own all the chatbot data and interactions, while we provide ongoing support and maintenance for optimal performance.
How long does it take to put the chatbot live?
Most chatbots go live within 48-72 hours, depending on customization and integration requirements.
What’s the difference between an AI receptionist and a chatbot?
An AI receptionist is designed to handle voice interactions—answering phone calls, capturing leads, and booking appointments with natural, conversational flow. A chatbot, on the other hand, operates through text—engaging users on websites, messaging apps, or live chat platforms. While both use AI, they serve different communication channels and together offer complete coverage for customer support and lead engagement.
Features & Functionality
Is my data secure with the Ai Chatbot?
Yes, we use end-to-end encryption and secure cloud storage to protect all chatbot interactions.
Do you provide customer support after setup?
Yes! We offer ongoing support, updates, and performance optimization to ensure your chatbot runs smoothly.
How do I update the chatbot’s responses?
You can update responses anytime via our dashboard, or we can assist with adjustments.
Does the chatbot support voice messages or speech-to-text?
Yes! It can process voice messages and convert speech to text for seamless interactions.
Will the chatbot remember the customer if they restart the chat after a few days?
Yes, it can recall previous interactions if integrated with your CRM or customer database.
Can the chatbot transfer chats to a human agent?
Absolutely! If a query requires human assistance, the chatbot can seamlessly escalate the conversation to a live representative.
Pricing & Subscription
Is my data secure with the Ai Chatbot?
Yes, we use end-to-end encryption and secure cloud storage to protect all chatbot interactions.
Do you provide customer support after setup?
Yes! We offer ongoing support, updates, and performance optimization to ensure your chatbot runs smoothly.
How do I update the chatbot’s responses?
You can update responses anytime via our dashboard, or we can assist with adjustments.
Does the chatbot support voice messages or speech-to-text?
Yes! It can process voice messages and convert speech to text for seamless interactions.
Integration & Maintenance
Is my data secure with the Ai Chatbot?
Yes, we use end-to-end encryption and secure cloud storage to protect all chatbot interactions.
Do you provide customer support after setup?
Yes! We offer ongoing support, updates, and performance optimization to ensure your chatbot runs smoothly.
How do I update the chatbot’s responses?
You can update responses anytime via our dashboard, or we can assist with adjustments.
Does the chatbot support voice messages or speech-to-text?
Yes! It can process voice messages and convert speech to text for seamless interactions.
Security & Support
Is my data secure with the Ai Chatbot?
Yes, we use end-to-end encryption and secure cloud storage to protect all chatbot interactions.
Do you provide customer support after setup?
Yes! We offer ongoing support, updates, and performance optimization to ensure your chatbot runs smoothly.
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