9 Ways Our AI Receptionist Empowers Freight Forwarders
24/7 Shipment Inquiry Handling
Answer client questions about cargo status, transit times, and delivery windows anytime.
Automates Booking Confirmations
Let shippers book slots, confirm pick-ups, or reschedule via voice or SMS.
Instant Load & ETA Updates
Clients can call in and get real-time updates on their shipments.
Multilingual Communication
Supports 7 languages to handle global clientele without human intervention.
Captures Urgent Requests When You Can’t
AI forwards critical calls and emails summaries to your team instantly.
Prequalifies New Leads Efficiently
Gathers shipment type, origin/destination, and timeline before forwarding.
Reduces Call Volume to Ops Team
Let your logistics team focus on dispatch while AI handles common queries.
Custom Scripting for Complex Scenarios
Handles air, sea, and land forwarding workflows intelligently.
Scales With Your Network
Whether you manage 1 location or 50 – the AI adapts to your growth.
Pricing
Plan Name: Volt
Price: $199/month (USD)
$499 one-time setup fee
1–2 week setup time
Cancel anytime
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FAQs – AI Receptionist for Freight Forwarding Companies
Can the AI handle shipment tracking queries?
Yes — it can provide ETA updates, pick-up confirmations, and cargo status.
Does it handle international inquiries?
Yes — it supports 7 languages for global freight clients.
Can it book freight slots or appointments?
Absolutely. It can guide clients through scheduling and follow-ups.
What happens if a customer has a complex request?
The AI gathers all the info and sends an instant summary to your operations team.
Is it customizable for sea, air, and land forwarding?
Yes — we tailor the AI flows to your freight models and terminology.
Do I need to hire IT staff to set it up?
No — our team handles the setup and customization for you.
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