Distribution
Thousands of SKUs, hundreds of customers. One inside-sales team.
Distribution margins live in the details: the right price tier, the right unit of measure, the reorder that should have happened last week. Agents handle the volume so your team can handle the relationships.
Where the hours go
None of it is hard. All of it is constant — and it is done by the people you would rather have talking to customers and suppliers.
Order entry volume
Emailed and faxed-to-PDF orders with customer part numbers and mixed units of measure.
Pricing complexity
Contract tiers, price breaks, rebates and special pricing agreements that live in people’s heads.
Quiet customers
Accounts drift to a competitor one line at a time, and you notice a quarter later.
Vendor follow-up
Chasing PO confirmations and ETAs by email, line by line.
AR and deductions
Short-pays and remittances with no invoice numbers.
Agents that fit.
Each one does a single job inside the systems you already run, stops and asks a person for anything outside your rules, and is measured from the first week.
Order Entry Agent
Gets purchase orders out of inboxes, PDFs and EDI and into your ERP — correctly, the first time.
- NetSuite
- Acumatica
- Sage
- Odoo
- +4 more
Quote-to-Cash Agent
Turns RFQs into accurate quotes, quotes into orders, and shipped orders into invoices that get paid.
- NetSuite
- Acumatica
- Sage
- Odoo
- +4 more
Reactivation Agent
Spots customers who’ve gone quiet on their usual reorder cycle and reaches out before they’re gone.
- NetSuite
- Acumatica
- Sage
- Odoo
- +4 more
Upsell & Cross-sell Agent
Finds customers who buy A but never B, and suggests the right add-on at quote and reorder time.
- Your ERP order history
- Your CRM
- Shopify
Procurement & PO Agent
Suggests reorders from min/max and open demand, drafts POs, and chases vendors for confirmations and ETAs.
- NetSuite
- Acumatica
- Sage
- Odoo
- +4 more
AR & AP Agent
Applies cash, chases overdue invoices in your tone, and matches every vendor bill before you pay it.
- NetSuite
- Acumatica
- Sage
- Odoo
- +5 more
Customer Service Agent
Answers "where’s my order?", ETA, tracking and invoice-copy requests from your ERP and carriers — and drafts the rest.
- NetSuite
- Acumatica
- Sage
- Odoo
- +4 more
A day in the life
The account that went quiet
A contractor who’s ordered every five weeks for three years hasn’t ordered in nine. The Reactivation Agent flags it, sees no complaints or credit issues, and drafts a check-in from their rep with the usual order ready to confirm. The reply says they’ve been buying one product elsewhere because of lead time. Now your rep knows — while the account is still yours.
Every agent starts in shadow mode.
For the first stretch it watches the work and drafts what it would do, while your team keeps doing the job. You compare its drafts to what your people actually did.
It only starts acting when you say so — and only on the kinds of work it has proven it gets right. Anything above a limit you set (a dollar amount, a new customer, a price change) still comes to a person.
Works with NetSuite, Acumatica, Sage, Odoo, QuickBooks and Zoho, EDI through your provider, and your WMS.
Works in the systems you already run
- NetSuite
- Acumatica
- Sage
- Odoo
- QuickBooks
- Xero
- Zoho
- Shopify
- Amazon
- EDI
- WMS
- Outlook & Gmail
- Spreadsheets
Plus bespoke and legacy systems — if your team can log into it, we can usually work with it.
Questions & Answers
Distribution: common questions
Bring one process. We will tell you straight.
Pick the job that costs you the most hours, bring a handful of real documents, and leave the session with a plain answer on whether an agent can do it.