Accurate, Compassionate Patient Communication – Around the Clock
Diagnostic imaging centers receive a high volume of calls related to MRI, CT, X-ray, ultrasound, and lab scan appointments. Missed calls, long hold times, or incorrect information can delay care and frustrate patients.
The Intellivizz Ai Receptionist for Diagnostic Imaging Centers ensures every patient call is answered promptly, professionally, and securely – while reducing front-desk workload and improving operational efficiency.
Perfect for radiology centers, imaging labs, outpatient diagnostic facilities, and multi-location imaging networks.
24/7 Patient Call Handling
Never miss appointment or scan-related calls, even after hours.
Scan Appointment Scheduling
Book, confirm, reschedule, or cancel MRI, CT, X-ray, and ultrasound appointments.
Pre-Scan Instructions Sharing
Provide accurate preparation instructions (fasting, attire, contrast guidelines).
HIPAA & GDPR Compliant
Secure handling of protected patient health information.
Compassionate, Human-Like Conversations
Calm, professional responses tailored for healthcare communication.
Smart Call Routing
Escalate urgent cases or complex inquiries to staff with full call context.
Automated Appointment Reminders
Reduce no-shows with call or SMS reminders.
Multilingual Support (7 Languages)
Assist diverse patient populations with language flexibility.
Reduces Front Desk Load
Staff focus on patient care instead of repetitive phone inquiries.
Pricing for Diagnostic Imaging Centers
Plan Name: Pulse
Price: $649/month (USD)
HIPAA-compliant
$999 one-time setup fee
1–2 week setup time
Ready to Improve Patient Experience at Your Imaging Center?
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Frequently Asked Questions
Is the Ai Receptionist compliant with healthcare regulations?
Yes. The Ai Receptionist is fully HIPAA and GDPR compliant, ensuring secure handling of all patient health information.
What types of diagnostic imaging appointments can the Ai manage?
The Ai can schedule, confirm, reschedule, and cancel appointments for MRI, CT scans, X-rays, ultrasounds, mammography, and other diagnostic services.
Can the Ai provide scan preparation instructions to patients?
Absolutely. It can explain fasting requirements, medication guidelines, contrast preparation, attire, and arrival instructions specific to each scan type.
How does the Ai handle urgent or time-sensitive patient calls?
The Ai identifies urgent keywords and scenarios and immediately routes the call to clinical or administrative staff with full context.
Will patients be comfortable speaking with an Ai?
Yes. The Ai uses natural, compassionate, human-like speech and can seamlessly transfer the call to a live staff member at any time.
Can the Ai integrate with our existing scheduling or practice management system?
Yes. The Ai can integrate with most EHR, RIS, and appointment scheduling systems, depending on your setup.
Does the Ai support multiple languages for diverse patient populations?
Yes. It supports 7 languages, including English, Spanish, French, German, Portuguese, Italian, and Dutch.
Can the Ai send appointment reminders and confirmations?
Yes. Automated voice and SMS reminders help reduce no-shows and last-minute cancellations.
How quickly can our imaging center go live?
Most diagnostic imaging centers are fully operational within 1–2 weeks, including setup, testing, and staff onboarding.
What happens if the Ai cannot answer a patient’s question?
The Ai will politely escalate the call to a human staff member or schedule a callback with full conversation details.
Can the Ai handle after-hours and weekend calls?
Yes. The Ai operates 24/7, ensuring no patient call goes unanswered, even outside business hours.
How does the Ai help reduce front-desk workload?
By automating repetitive inquiries, scheduling tasks, and reminders, the Ai allows staff to focus on patient care and in-clinic operations.
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