Why Mental Health Clinics Trust Our AI Receptionist
Always Available, Even Off-Hours
Support patients 24/7, including nights, weekends, and holidays—without increasing staff.
HIPAA-Compliant Conversations
All data, call logs, and transcripts follow strict HIPAA & GDPR guidelines.
Appointment Scheduling & Follow-ups
Let patients book, reschedule, or cancel appointments automatically with real-time availability.
Respectful & Confidential Communication
Trained to handle sensitive mental health queries with empathy and privacy.
Reduces Admin Burden
Free your therapists and front desk staff from repetitive calls and voicemails.
Custom Pre-Intake Conversations
Collect necessary patient info before the session while maintaining privacy.
Multi-Language Support
Engage callers in 7 supported languages including Spanish, German, French, and Dutch.
Emergency Routing
Detects crisis keywords and directs callers to appropriate emergency contacts or hotlines.
Missed Call Recovery
Converts voicemails to text, sends to your inbox or SMS instantly.
Pricing
Plan Name: Pulse
Price: $649/month
AI Voice Agent + AI Chatbot
Available in 7 Languages
Dedicated Setup & Onboarding
$999 One-time Setup Fee
Ready to Experience the Power of AI?
Demo
Want to see an AI Receptionist for Mental Health Clinics in action? Check out this demo
Request a Call Back
Get a personalized walkthrough for your clinic.
Frequently Asked Questions for AI Receptionist for Mental Health Clinics
What can an AI Receptionist actually do for our mental health clinic?
An AI receptionist helps manage routine front-desk tasks such as answering calls, providing basic information, taking messages, and booking or rescheduling appointments based on your clinic’s policies. It’s designed to reduce missed calls and lighten your administrative load — not to replace clinical judgment or human care.
Is the system secure and HIPAA-compliant?
Yes. The system is designed to support HIPAA requirements, including encrypted data handling, secure call recordings (optional), and protected access controls. All workflows and infrastructure follow strict data-protection protocols.
Does it integrate with EHR or calendar systems?
The AI receptionist can sync with your scheduling tools to manage bookings and avoid double-booking. For EHRs, we support direct integrations where available, or use secure API-based workflows when the platform allows it. Where direct EHR integration isn’t possible, the AI Receptionist still manages appointments reliably using your calendar sync and clinic rules.
How does the AI Receptionist handle emergency or crisis situations?
If a caller explicitly mentions an emergency and/or crisis related keywords, the AI Receptionist can follows a clear escalation path such as transferring the call, providing appropriate hotline information, or capturing a message for your team to follow up.
Can it work in Spanish or other languages?
Yes, it supports these languages one at a time: English, Spanish, German, French, Portuguese, Italian, and Dutch. For Bilingual AI Voice Agent, it supports English and Spanish.
What happens if a caller insists on speaking to a person?
If a patient prefers a live person, the AI can transfer the call to a number of your choice, route it to voicemail, or capture a detailed message for your staff. Clinics can choose the exact escalation flow depending on availability and preference.
How do we train the AI Receptionist for our client specific needs?
We guide you through a simple onboarding process where we learn your intake workflow, appointment policies, cancellation rules, and typical patient concerns. Based on that, we train the AI receptionist to follow approved scripts and decision paths that fit your clinic’s standards and maintain a supportive tone for patient callers.
Can an AI Receptionist provide medical advice?
No. In fact, it is trained not ask for or share any medical advice.
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